It’s no secret that most of us want to do a good job at work, and enjoy the work we do. We all like to feel a sense of belonging at work, and be treated fairly.

Unfortunately, this doesn’t always happen. Some practices and behaviours lead to individuals and groups feeling marginalised or excluded. Sometimes this happens intentionally, but most often it’s unintentional.

The upshot is that organisations not only miss out on getting the best available talent in the first place, but they often lose good people, can be slow to innovate, and succumb to poor decision-making processes. Performance – of individuals, and the organisation – diminishes.

So, what can we do to create more inclusive workplace cultures? As businesses turn their attention to diverse new markets and customer personalisation strategies, how do we leverage the increasing diversity of talent and ideas in workplaces across Australia?

This paper looks at four foundations for progress, and how training on diversity, inclusion, and unconscious bias provides a significant foundation for enabling everyone to achieve their potential at work.